Privacy Policy
Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://squishsays.com (“Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect details about the pages or products you view, what websites or search terms referred you to us, and how you interact with the Site. We refer to this as Device Information.
We collect Device Information using:
- Cookies – small data files that may include an anonymous unique identifier. Learn more or disable cookies at www.allaboutcookies.org.
- Log files – track actions on the site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – record browsing behaviour on the Site.
When you make a purchase or attempt to do so, we collect certain information from you, such as your name, billing address, shipping address, payment details (handled securely via our provider), email address, and phone number. We refer to this as Order Information.
“Personal Information” in this policy means both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
- Fulfil orders placed through the Site
- Communicate with you
- Screen for fraud or risk
- Provide you with information or offers based on your preferences
We use Device Information to:
- Improve and optimise our Site (e.g., analytics on browsing)
- Screen for fraud and enhance security
- Help us measure performance of our ads and marketing
SHARING YOUR PERSONAL INFORMATION
We share your information with trusted third parties to help us run SquishSays:
- Shopify powers our store. Read their privacy practices here: Shopify Privacy Policy
- Google Analytics helps us understand how customers use the Site. Learn more here: Google Privacy or opt out here: GA Opt-Out
We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.
BEHAVIOURAL ADVERTISING
We may use your information to show you targeted ads or marketing we think may interest you. You can learn more about how this works at Network Advertising Initiative.
To opt out of targeted advertising:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com/authenticated
- General: http://optout.aboutads.info/
EMAIL & SMS MARKETING
If you subscribe to SquishSays or make a purchase, you may receive updates, reflections, or promotions via email or SMS. You can unsubscribe at any time using the links provided in our messages. Your contact details are never sold.
DO NOT TRACK
Please note we do not alter our data collection practices in response to Do Not Track signals from your browser.
YOUR RIGHTS
If you are an Australian or EU resident, you have the right to access, correct, or delete the personal information we hold about you. To do so, contact us at support@squishsays.com.
Note: Your data may be processed or stored outside your home country, including in the United States or Canada.
DATA RETENTION
We retain Order Information for our records unless and until you ask us to delete it.
CHANGES
We may update this Privacy Policy to reflect changes to our practices or for legal and operational reasons. We recommend checking it periodically.
CONTACT US
If you have any questions, concerns, or requests regarding your privacy, please contact us at support@squishsays.com.